Is “obligation to serve” an obstacle to fair electric markets?
For decades, a governing business paradigm for electric utility companies has been the “duty to serve,” or “obligation to serve.” This, distilled, is a moral and legal requirement to make no distinction among customers seeking new electric services. Is it outdated? A 2008 paper by a Michigan Public Service Commission staffer described the dictum: “A… More Is “obligation to serve” an obstacle to fair electric markets?